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Most e-commerce businesses invest heavily in acquiring customers — paid ads, SEO, influencer campaigns — but give almost no attention to the legal documents that govern what happens after a customer lands on their site. Terms and conditions are not a formality. They are a contract. When they are vague, outdated, or copied from another […]

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Online businesses have more reach than ever — but that reach comes with legal obligations that many e-commerce owners have not fully addressed. A growing wave of federal lawsuits targets online stores whose websites cannot be used by people with disabilities. These claims are real, the statutory damages are real, and courts have repeatedly rejected […]

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Businesses across the country are opening demand letters alleging that their websites violate California privacy laws by using common tracking technologies — the Meta Pixel, Google Analytics, TikTok Pixel, session replay tools, and advertising cookies. These letters often threaten class action litigation under statutes such as the California Invasion of Privacy Act (CIPA), the Electronic […]

Read more about Received a Website Tracking Demand Letter? What Businesses Need to Know About CIPA and Pixel Litigation →