Beginning next week, the Federal Communication Commission (“FCC”) will implement new restrictions on telemarketing calls and text messages to strengthen consumer protection. Specifically the change to the Telephone Consumer Protection Act (“TCPA”) will require businesses to obtain “prior express written consent” before placing prerecorded calls to residential lines and cell phones. Additionally, the amendment also applies to text messages because those are “a form of communication used primarily between telephones and is therefore consistent with the definition of a ‘call.'”
While “robocallers” can no longer place unsolicited calls, wireless carriers are still free to do as long as customers are not charged. Moreover, healthcare organizations, emergency calls, charities, and political groups are exempted from the ban.
Telemarketing companies are urged to comply with the amendment as penalties range from $500 to $1,500 per communication.
If you need help navigating the Telephone Consumer Protection Act, contact one of our expert attorneys today at 855-473-8474.
In today’s digital age, many customers rely on online reviews when deciding where to eat, shop, and even do business. Reading reviews is just as effortless as posting them. With just a few clicks, anyone can post feedback that reaches thousands, and sometimes millions of people. While honest criticism is part of doing business, not […]
Read more about Online Defamation: When Reviews Cross the Legal Line
Data breaches are no longer rare, headline-only events. Data breaches can happen to any business, regardless of size, from startups and small businesses to established companies. When customer data is stolen, whether by hackers, leaked by an employee, or accidentally exposed due to a website error, one question comes to mind: Who is responsible? Nowadays, […]
Read more about Data Breach Liability: Who Is Responsible?
A few years ago, e-commerce was an uncharted territory for many. Today, e-commerce has become the backbone of countless businesses and continues to grow. However, the legal rules governing e-commerce are still unfamiliar to many businesses. Selling online is not just about a smooth checkout and proper marketing; it also comes with legal responsibilities that […]
Read more about E-Commerce Laws You Cannot Afford to Ignore