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Receiving a refusal from the USPTO can feel discouraging, but a refusal is not the end of the road. Many trademark applications are initially refused and ultimately succeed. The right path forward depends on why your application was refused, whether the refusal is final or non-final, and what options remain available. The most important thing […]
Read more about Your Trademark Application Was Refused: What are Your Options?
If you have discovered that a competitor is copying content from your website—product descriptions, images, articles, or other material—and republishing it, you may have legal options to make them stop. Web scraping itself is not categorically illegal, but what the scraper does with your content often is. The critical questions are what was taken, who […]
Read more about A Competitor is Scraping Your Website Content. Can You Make Them Stop?
If your e-commerce business sells to customers in California, you are subject to a detailed pre-sale disclosure regime that goes beyond typical terms-of-service requirements. California law mandates that sellers make specific disclosures about their business identity, address, and return and refund policies before accepting payment from any California buyer. Failure to comply can expose your […]
Read more about Online Sales and Refund Policies: What California E-Commerce Businesses Need to Disclose
Retailers and online platforms are increasingly using personal data—your location, browsing history, shopping behavior, and even demographics—to set prices that vary from customer to customer. This practice, known as surveillance pricing, has attracted growing scrutiny from federal and state regulators. If your business uses algorithmic pricing tools or third-party data to inform pricing decisions, you […]
Read more about Surveillance Pricing Explained: What Businesses Need to Know
Buying an existing e-commerce business can look like a shortcut to an established brand, a proven customer base, and immediate revenue. But what you are actually buying is a bundle of legal assets and obligations — trademarks, copyrights, domain names, software licenses, customer data, supplier contracts, and platform accounts — and if any of those […]
Read more about What to Look for When Buying an Existing E-Commerce Business
When an AI chatbot speaks to your customers, it is speaking on your business’s behalf. If it gets something wrong — inventing a return policy, promising capabilities a product does not have, quoting an incorrect price, or providing inaccurate information about a service — saying “the AI made a mistake” is unlikely to protect you. […]
Read more about Is Your Business Liable for What Your AI Chatbot Tells Customers?