How Much Do Data Breaches Cost Businesses?
Data breaches cost businesses millions in fines, lawsuits, and lost customers. Learn the true financial impact and how to reduce your risk.
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The State of Illinois has enacted the “Personal Information Protection Act,” 815 ILCS §§ 530/1 – 530/25. The Act includes important provisions about how to respond to a data breach. The law also details who is subject to Illinois’ law, and the proper method of notification.
Illinois data breach law defines “personal information” as: the “first name or first initial and last name” in combination with at least one of the unencrypted or redacted “data elements.”
Data elements include:
Under Illinois law, possible “data collector[s]” include:
Illinois law requires notification at no charge when there has been a breach or notice of the breach. The notification must be made “without unreasonable delay, consistent with any measures necessary to determine the scope of the breach and restore the reasonable integrity, security, and confidentiality of the data system.”
Notification may be delayed if a law enforcement agency determines that the notification will interfere with a criminal investigation. Law enforcement must provide a written request for the delay to the data collector.
Illinois data breach law allows written notice, electronic notice, or substitute notice. Substitute notice occurs if:
In those situations, substitute notice consists of email, posting on the data collector’s web site, or notification to major statewide or local media. Illinois also allows notice based on the data collector’s own procedures as part of its information security policy as long as the timing of the notice is consistent with the requirements of the Act.
The Illinois data breach law requires all notices to include:
But, the notice must not include information relating to the number of Illinois residents that were affected by the breach.
State agencies that collect data need to submit a report within 5 business days of discovery to the General Assembly. This includes a listing of the breaches, measures taken to prevent future breaches, and requires the agency to submit an annual report.
If notification isn’t made, it is a violation of the Consumer Fraud and Deceptive Business Practices Act. A violation is subject to civil liability from the Attorney General.
Illinois’ Personal Information Protection Act (PIPA) sits within a broader Illinois legal landscape that is among the most consumer-protective in the country. Understanding PIPA alongside Illinois’ Biometric Information Privacy Act (BIPA) and the state’s consumer fraud statute gives a complete picture of the legal exposure Illinois businesses face in data security matters.
Illinois amended PIPA in 2021 to expand its scope. The amendments added a requirement that data collectors that experience a breach affecting more than 500 Illinois residents must also notify the Illinois Attorney General. The notification to the AG must be provided “in the most expedient time possible” and must include a description of the nature of the breach, the number of individuals affected, the categories of personal information involved, and any steps taken to address the breach. The AG notification requirement runs concurrently with the notification-to-individuals requirement and cannot be delayed pending investigation of the breach’s full scope.
The 2021 amendments also expanded the definition of “personal information” to include additional categories of data, including user credentials for online accounts and genetic information. The broader definition means that a breach of what might previously have seemed like low-sensitivity data — a username and password for a non-financial account, for example — may now trigger Illinois’ notification requirements.
Any Illinois business that collects biometric data — including fingerprints, facial geometry scans, iris scans, or voiceprints — must comply with the Illinois Biometric Information Privacy Act, 740 ILCS 14/1 et seq. BIPA is the most stringent biometric privacy law in the United States and has generated an enormous volume of class action litigation.
BIPA requires covered entities to: inform the subject in writing that biometric data is being collected and the specific purpose and length of time for which the data is being stored; obtain a written release from the subject before collecting biometric data; refrain from selling, leasing, trading, or otherwise profiting from biometric data; implement a publicly available written policy establishing a retention schedule and destruction guidelines; and maintain biometric data using a reasonable standard of care within the industry.
BIPA’s most significant feature is its private right of action with statutory damages: $1,000 per negligent violation, $5,000 per intentional or reckless violation, plus attorneys’ fees. The Illinois Supreme Court held in Rosenbach v. Six Flags that a plaintiff need not allege actual harm — a technical violation of BIPA is sufficient to trigger statutory damages. The practical consequence is that a company that collects biometric data from 1,000 employees without proper BIPA disclosures faces $1 million in statutory damages with no requirement to prove that anyone was actually harmed. Class actions aggregating BIPA claims have resulted in billion-dollar settlements, including a $650 million settlement by Facebook and a $228 million settlement by BNSF Railway.
Failure to comply with PIPA’s notification requirements is specifically incorporated into the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505/1 et seq. The Consumer Fraud Act authorizes the Illinois Attorney General to bring enforcement actions and seek civil penalties, injunctive relief, and restitution. Individual consumers also have a private right of action under the Consumer Fraud Act for damages resulting from deceptive or unfair practices. A business that fails to notify affected individuals as required by PIPA can face both an AG enforcement action under the Consumer Fraud Act and individual consumer claims asserting that the failure to notify constituted an unfair or deceptive practice that caused harm.
PIPA coexists with federal notification requirements that may apply simultaneously to the same breach event. If the breach involves protected health information, HIPAA’s 60-day notification rule applies in addition to PIPA’s “without unreasonable delay” standard. Because HIPAA’s 60-day window is longer than what Illinois’ “without unreasonable delay” standard typically requires in practice, a healthcare entity experiencing a breach affecting Illinois residents may need to provide PIPA-required notification to those individuals before the HIPAA 60-day deadline. If the breach involves financial institution data covered by the GLBA Safeguards Rule, that rule’s 30-day FTC notification requirement may also apply.
Businesses operating in multiple states must analyze which state notification laws apply simultaneously based on the residence of affected individuals. A business headquartered in Illinois that experiences a breach affecting customers in Illinois, California, New York, and Texas must comply with the most demanding requirements of each applicable state law, not just Illinois’ requirements.
If a data breach occurred involving the personal information of Illinois residents, you likely must follow Illinois’ data breach notification law. If you have concerns about your exposure or have received notice that a breach has occurred affecting your business, contact the experienced data breach attorneys at Revision Legal. Civil fines are available for a failure to notify those affected by breaches. If a breach has occurred, you need the legal team from Revision Legal in your corner today. Contact us using the form on this page or call us at 855-473-8474.
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