Tag: Yelp

Yelp’s Terms of Service Section 5(A) of Yelp’s Terms of Service states: [A user] may expose [herself] to liability, for example, Your Content contains material that is false, intentionally misleading, or defamatory . . . contains material that is unlawful, including illegal hate speech . . . violates or advocates the violation of any law […]

You just received a negative Yelp review. Is there anything a business can do to combat customer’s disgruntled statements? Can they be removed? The short answer is yes, but there is more to the story. Continue reading to understand why Yelp is not liable and the consequences business should consider when fighting back against false […]