Unfortunately in a lot of cases, these providers and others like them are right. Legally, there is very little that can be done to have defamatory posts removed, and there is an ever growing amount of case law to prove it. You can contact the service provider and formally request the post be removed. The service provider then has the right to decide whether or not they will oblige your request to take the post down.
You are likely to have more success if you instead go after the individual poster or user directly. You can request the individual remove or redact the post. If this does not work, you can make a defamation claim against the specific user, instead of going after the service provider.
As a result of this mixed case law, there is no one standard option available for removing defamatory posts. Instead, you are left with a handful of options:
- Contact the service provider and request they take the post down
- Contact the user that made the post and request they remove the post or redact it
- Initiate a tort claim for defamation against the individual user who made the post, not the service provider
For more information about what options are available to you and what you can do to have defamatory comments removed from Internet service providers, contact Revision Legal’s Internet Defamation attorneys through the form on this page or call 855-473-8474.