Using AI for Business Marketing? Know the Legal Risks featured image

Using AI for Business Marketing? Know the Legal Risks

by John DiGiacomo

Partner

Corporate

Artificial Intelligence (AI) is no longer a future concept in marketing. Today, businesses are using AI to write ad copy, generate images and animations, analyze customer behavior, and personalize their campaigns in record time. On the surface, it feels efficient and innovative. However, beneath this convenience, AI brings risks that many businesses do not realize. If you are using AI tools to market your products or services, it is critical to understand what the legal risks are and how to avoid them.

AI Can Trigger Data Privacy Violations

Many AI-powered tools collect, analyze, and store personal information behind the scenes. If these practices do not align with privacy laws, your business may face liability. Depending on who your customers are, using AI in marketing can trigger various regulations such as the California Consumer Privacy Act (CCPA), Illinois’ Biometric Information Privacy Act (BIPA, the GDPR for EU residents, or COPPA if children under 14 are involved. For example, if a data breach tied to an AI tool happens, you may be subjected to investigations, mandatory disclosures, or even lawsuits.

Generative AI Can Create Copyright and Trademark Problems

Generative AI tools can expose your business to intellectual property risks. AI systems are usually trained on various datasets that may include copyrighted material. If you use AI to produce marketing content that closely resembles an existing protected work, you may face infringement claims, even if the similarity of the content was unintentional.

Additionally, ownership of content may become an issue. Copyright law generally requires human authorship when it comes to AI-generated content. That means that if content is created entirely by AI, you may not be able to protect it, and your competitors may be free to use it.

Trademark risks may also creep in when AI generates names, slogans, or images that resemble existing companies. For instance, an AI-written marketing claim suggesting compatibility with a well-known brand or using a lookalike logo can trigger allegations of trademark infringement or dilution.

AI Marketing Must Still Follow Truth in Advertising Rules

Marketing content, even when AI-generated, must still be truthful, not misleading, and supported by evidence. The Federal Trade Commission makes it clear that AI-driven manipulation or undisclosed commercial influence may violate Section 5 of the FTC Act, especially when it causes consumers to buy through deceptive practices. The same applies to fabricated experiences, testimonials, or reviews.

How to Stay Compliant While Using AI in Marketing

To remain compliant, businesses should set clear internal rules for reviewing prompts and outputs to prevent unintentional trademark violations, lookalike branding, or misleading claims. This is where human oversight becomes non-negotiable. Ensure your team is trained to spot when AI inputs words or design elements that could include unintentional associations.

Secondly, ensure disclosures are tailored to the platform, especially when chatbots, personalized pricing, or AI-driven recommendations to customers are involved.

Third, ensure that any marketing content that references competitors, compatibility, or performance comparisons goes through legal reviews and is properly substantiated and qualified.

Finally, conduct due diligence of AI vendors, understand data usage terms, secure appropriate leases or indemnities where applicable, and document review processes to demonstrate good-faith compliance efforts.

Contact the Consumer Data Privacy and Compliance Attorneys at Revision Legal

For more information, contact the experienced Consumer Data Privacy and Compliance Lawyers at Revision Legal. You can contact us through the form on this page or call (855) 473-8474.

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