Author Archives: John DiGiacomo

The craft beer business is often a tight-knit group, with friends starting businesses and hiring other friends. But as a brewery grows, the business becomes more than a small endeavor things become real. Disagreements arise, decisions need to be made, and sometimes your friends have opportunities to start their own businesses. Key employees leaving your […]

Ah, the Terms of Service agreement. The lengthy agreements we all click though without a second thought before using a new app, software, or website. Although most of us do not have 250 hours a year to devote to reading these agreements, they contain important terms that have an impact on your use of the service. As website agreement […]

You just received a negative Yelp review. Is there anything a business can do to combat customer’s disgruntled statements? Can they be removed? The short answer is yes, but there is more to the story. Continue reading to understand why Yelp is not liable and the consequences business should consider when fighting back against false […]