Whether you run an e-commerce business, affiliate website, blog, crowdfunding platform or startup, your business needs protection.

If your e-commerce business sells to customers in California, you are subject to a detailed pre-sale disclosure regime that goes beyond typical terms-of-service requirements. California law mandates that sellers make specific disclosures about their business identity, address, and return and refund policies before accepting payment from any California buyer. Failure to comply can expose your […]

Retailers and online platforms are increasingly using personal data—your location, browsing history, shopping behavior, and even demographics—to set prices that vary from customer to customer. This practice, known as surveillance pricing, has attracted growing scrutiny from federal and state regulators. If your business uses algorithmic pricing tools or third-party data to inform pricing decisions, you […]

Buying an existing e-commerce business can look like a shortcut to an established brand, a proven customer base, and immediate revenue. But what you are actually buying is a bundle of legal assets and obligations — trademarks, copyrights, domain names, software licenses, customer data, supplier contracts, and platform accounts — and if any of those […]

When an AI chatbot speaks to your customers, it is speaking on your business’s behalf. If it gets something wrong — inventing a return policy, promising capabilities a product does not have, quoting an incorrect price, or providing inaccurate information about a service — saying “the AI made a mistake” is unlikely to protect you. […]

Running an e-commerce business involves far more than selecting products and setting up a checkout flow. Every online store operating in the United States has legal obligations that govern how it collects customer data, advertises products, handles email marketing, and designs its website. Ignoring these obligations — even unintentionally — can result in regulatory fines, […]

Many business owners treat a cookie consent banner as a formality — a pop-up visitors click through before getting on with whatever brought them to the site. From a legal standpoint, that framing gets it backwards. The banner is a symptom. The real issue is whether your website is activating non-essential tracking technologies before obtaining […]